Adobe will not be sending out notifications regarding this change directly to your organization's users.Īdobe’s Customer Support organization is available to answer any questions. In addition, make sure that your organization's assets are safely backed up either locally or through a third-party cloud storage provider. It is recommended that you inform the users in your organization about this upcoming change. Note that users may not see these changes right away as we roll out the process gradually. Folders and assets previously shared from Creative Cloud Synced files will no longer be accessible to others including inside your organization as well as externally. User files will remain in their local Creative Cloud Files folder. Assets in the local Creative Cloud Files folder on user devices will no longer be synchronized with Creative Cloud storage. Folders and files in cloud-based Synced files could. Files can be accessed locally on the device through the Creative Cloud Files folder or via the Creative Cloud website within the Launch more menu, Synced files option. We will begin discontinuing Creative Cloud Synced files for business customers. The contents of this folder can be synced (copied) to the user's cloud storage via a process that runs on the local device. We will begin discontinuing the Creative Cloud content synchronization process as well as synced file and folder sharing, and permanently remove the cloud-based copies of files for users. Users will no longer be able to share files or folders from Creative Cloud Synced files with new users outside of your organization, sharing will continue to work within your organization until October 1st. If they do, here's how they might be impacted: If your users don't use Creative Cloud Synced Files, it won't affect them. We are notifying you of an upcoming change to Creative Cloud: Adobe is modernizing the Creative Cloud storage experience and will begin discontinuing Creative Cloud Synced files for business customers under Creative Cloud for Teams and Creative Cloud for Enterprise plans.
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